Very pleased with the service by the technicians and office staff!

Ralph Taylor Head Maintenance Director
Customer Review
We had recently brought in one of our fleet vehicle’s for a blown engine. Impact quoted and replaced in a very short time and got my guys back out on the road again with very little downtime. Very pleased with the service by the technicians and by the office staff. Will definitely be a long-time customer of impact.

Service is fast and friendly!

Fast and friendly service. Service area was first class. Great quality control and problem solving. - Jim V. (5 star review on Google)

Highly recommend!

Impact is very thorough, accommodating, and friendly; they went through one of our semi tractors for an ABS-computer problem that no one else could figure out and always gave friendly updates on their progress. They also did a quick air line fix for me. I have a tractor there now and will definitely be back regularly. I highly recommend them! - Alex K. (recommended on Facebook)

Highly Recommend

Steve Wolf
Customer Review
First class operation. Very helpful with warranty on my jasper engine. Highly Recommend!

Thank You!

Bryan Latimer
Customer Review
Have been looking for a local repair shop for my f350 with a 6.0 diesel in it. Have been to you guys only one time, and can say that I found my repair facility. So honest and friendly. Will now be using your shop for all my needs. Thank you.

Outstanding customer service.

Outstanding customer service and fair prices. When I came in, they also did a courtsey inspection on my car to check for any present or possible future concerns--the feedback was honest and reliable. I'm very pleased! - Sarah A.

Simply incredible!

I cannot tell you how pleased we were with David and his staff. Being a small family car hauling business, we depend many times on the expertise and kindness of service personnel on the road. David and his staff took care of us when others couldn't or wouldn't because of it being a Saturday. They were straightforward and got the job done. From this small family company, we thank you and wish you great success in your new state of the art facility. - JoAnne K.

5 star business!

I was very happy with the service I got here. Everyone was nice. The mechanics knew what they were talking about and were very knowledgeable. The owner of the shop deserves a shout too. He was straight forward and honest with me. Told me what he suggested that I did. I did it and couldn't be any happier about that decision. They have a beautiful shop, knowledgeable mechanics, great leaders, and even the secretary. She was awesome. She kept me in the loop with my truck and everything. Very very very pleased with this visit. I will be back if I need some bigger work done and I will recommend to my friends! Thank you for excellent service! 5 stars in my book. - Zach H.

Thank you, Impact Fleet & Auto Service!

We broke down on our way to vacation in Tennessee and they took us right in. They were very accommodating and honest with us and they even let us set up camp in their parking lot over night until they could look at our truck in the morning. Such awesome people! Mark taught us things about our diesel we didnt even know. I would highly recommend them to anyone needing service for sure! .Thank you, Mark and to all of you at Impact Fleet Service. - Andrea H.

Impact Fleet & Auto goes above and beyond!

It's a busy place, but it seems like they go out of their way to help me with my fleet of trucks. Terrific customer service,  great techs, very knowledgeable, and just an all around great place to have service done! - Chris H.

  • 1
  • 2
  • Jasper Pref
  • Acdelco
  • ASE
  • Bosch
  • BF Goodrich
  • Bridgestone Firestone
  • Cooper Tires
  • Cummins Diesel
  • Duramax Diesel
  • FASS
  • Federated
  • Fleet Services
  • Goodyear
  • Hunter
  • Michelin
  • Motorcraft Parts
  • Ford Power Stroke Diesel
  • RV Repair
  • Tires

Impact Fleet Service

9980 Windisch Rd
West Chester, OH 45069

location small (513) 769-9333
Email the Shop


Weekdays:   7:00 AM - 5:00 PM

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