5-Star Google Review from NickShanda H.
Fast and friendly service. Service area was first class. Great quality control and problem solving. - Jim V. (5 star review on Google)
Impact is very thorough, accommodating, and friendly; they went through one of our semi tractors for an ABS-computer problem that no one else could figure out and always gave friendly updates on their progress. They also did a quick air line fix for me. I have a tractor there now and will definitely be back regularly. I highly recommend them! - Alex K. (recommended on Facebook)
Outstanding customer service and fair prices. When I came in, they also did a courtsey inspection on my car to check for any present or possible future concerns--the feedback was honest and reliable. I'm very pleased! - Sarah A.
I cannot tell you how pleased we were with David and his staff. Being a small family car hauling business, we depend many times on the expertise and kindness of service personnel on the road. David and his staff took care of us when others couldn't or wouldn't because of it being a Saturday. They were straightforward and got the job done. From this small family company, we thank you and wish you great success in your new state of the art facility. - JoAnne K.
I was very happy with the service I got here. Everyone was nice. The mechanics knew what they were talking about and were very knowledgeable. The owner of the shop deserves a shout too. He was straight forward and honest with me. Told me what he suggested that I did. I did it and couldn't be any happier about that decision. They have a beautiful shop, knowledgeable mechanics, great leaders, and even the secretary. She was awesome. She kept me in the loop with my truck and everything. Very very very pleased with this visit. I will be back if I need some bigger work done and I will recommend to my friends! Thank you for excellent service! 5 stars in my book. - Zach H.
We broke down on our way to vacation in Tennessee and they took us right in. They were very accommodating and honest with us and they even let us set up camp in their parking lot over night until they could look at our truck in the morning. Such awesome people! Mark taught us things about our diesel we didnt even know. I would highly recommend them to anyone needing service for sure! .Thank you, Mark and to all of you at Impact Fleet Service. - Andrea H.
It's a busy place, but it seems like they go out of their way to help me with my fleet of trucks. Terrific customer service, great techs, very knowledgeable, and just an all around great place to have service done! - Chris H.
I visited the shop recently and was thoroughly impressed with not only the facility, but with the owners and their management policies. Great waiting room and exceptionally clean, organized shop. - Marion M.
Great service. Super nice guys! Nice waiting area. - Mary H.
I had a brake issue on my charter bus with the group waiting back at a hotel. John and Brad did a great job. Fair prices, fast service, and a quality repairs. - John B.
Impact Fleet & Auto provides great services! - Christian S.
We started using Impact Fleet a few months ago and couldn't be happier! They are very competitive with their pricing and always get our trucks back to us when promised! - Verified Customer
9980 Windisch Rd| West Chester, OH
(513) 769-9333
Email the Shop
MON-FRI | 7:00 AM - 5:00 PM
Weekends | By Appointment Only